Terms of service

TERMS OF SERVICE

Welcome to Gorde Atelier. By visiting our website or purchasing from us, you agree to the following Terms of Service.

ONLINE STORE TERMS

By using this website, you confirm that you are legally able to enter into a binding agreement and that the information you provide when placing an order is accurate and complete.

PRODUCTS

We make every effort to display our jewelry, colors, materials, dimensions, and product details as accurately as possible. Please note that colors and appearance may vary slightly depending on lighting, photography, and your device screen.

Because jewelry may contain natural stones, crystals, handmade details, or individually finished elements, slight variations may occur between pieces.

PRICING AND AVAILABILITY

Prices and product availability may change without notice.

We reserve the right to correct pricing errors, product information, or other inaccuracies and to cancel or refund an order if an error affects the transaction.

ORDERS

We reserve the right to refuse or cancel an order when reasonably necessary, including in cases involving suspected fraud, incorrect pricing, payment issues, inventory errors, or other circumstances that prevent us from fulfilling the order.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

SHIPPING

Processing and delivery estimates are provided in good faith but are not guaranteed unless explicitly stated otherwise.

Once an order has been transferred to a shipping carrier, delivery may be affected by carrier delays, weather, customs, holidays, or other circumstances outside our reasonable control.

International customers are responsible for any applicable customs duties, import taxes, or fees imposed by their country unless otherwise stated at checkout.

RETURNS AND REFUNDS

Returns and refunds are governed by our Return and Refund Policy. Please review that policy before making a purchase.

PERSONALIZED AND CUSTOM ITEMS

Personalized, customized, altered, or made-to-order items may not be eligible for return or exchange. Eligibility is described in our Return and Refund Policy.

INTELLECTUAL PROPERTY

Unless otherwise stated, the content of this website, including branding, photographs, graphics, text, product presentation, and original creative materials, belongs to Gorde Atelier or is used with appropriate permission.

You may not reproduce, distribute, sell, or commercially use our website content without permission.

PROHIBITED USE

You may not use our website for unlawful or fraudulent purposes, interfere with the operation or security of the website, attempt unauthorized access, or use website content in violation of applicable law.

THIRD-PARTY SERVICES

Our store may use third-party services, including payment processors, shipping carriers, analytics providers, and ecommerce technology providers. Your use of certain features may also be subject to the applicable terms and policies of those providers.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Gorde Atelier will not be liable for indirect, incidental, special, or consequential losses arising from the use of this website or products purchased through it.

Nothing in these Terms is intended to exclude or limit rights or remedies that cannot legally be excluded under applicable consumer protection laws.

PRIVACY

Personal information submitted through our store is handled in accordance with our Privacy Policy.

CHANGES TO THESE TERMS

We may update these Terms of Service from time to time. The current version will be available on this website.

GOVERNING LAW

These Terms are governed by applicable laws of the United States and the State of California, without limiting any consumer rights that apply under mandatory law.

CONTACT

Questions about these Terms of Service may be submitted through the contact information provided on the Gorde Atelier website.